Terms of service
These terms are the agreement between you and Tesswick for the games Nockwick, Glazewick, Lotuswick and Sumwick on iOS and Android, the online features they use and this website. They are short on purpose: play fairly, respect other players, and know what you buy. How we handle your data is in the privacy policy.
1. Who we are and what these terms cover
Tesswick ("we", "us") publishes the games. By installing or playing a game, or using this website, you agree to these terms. If you do not agree, do not play.
- Publisher
- Tesswick, [registered legal name and postal address: to be added before the first store release]
- Player support
- support@planvi.co
You must be at least 13 years old to play, or older if the law where you live sets a higher age for agreeing to terms like these. If you are under the age of majority, a parent or guardian must agree on your behalf.
2. Your licence to play
We give you a personal, non-exclusive, non-transferable, revocable licence to install and play the games on devices you own or control, for your own entertainment, in line with these terms and the rules of the app store you got the game from. The games are licensed, not sold. You may not copy, modify, decompile, reverse engineer, sell, rent, redistribute or make derivative works from the games, their artwork, sounds, levels or code, except where the law allows it regardless of this clause.
3. Accounts, Google Play Games and Game Center
- The games work without registration. On first launch a game creates an anonymous account tied to your device.
- When you open a game on Android it signs in with Google Play Games; on iPhone and iPad it signs in with Game Center. That platform identity becomes your account across all Tesswick games on that platform: your progress and purchases follow it to another device of the same platform. You can decline the platform sign-in; the game then keeps the anonymous account on that device only.
- Accounts on Android and on iOS are separate. Progress and purchases do not move between the two platforms.
- You are responsible for what happens under your account and for keeping your device and platform account secure. Tell us at support@planvi.co if you think someone else is using it.
- You can delete your account in the game's Settings or as described on the delete account page. Deletion is permanent.
4. Purchases: the full game
- The first 100 levels of each game are free. One purchase, Full game, unlocks every level after that in the game where you bought it, for good, including levels added later. Each game has its own full game purchase.
- Purchases are made through Apple's App Store or Google Play at the price shown there, in your local currency and including any taxes the store applies. The store's payment terms, refund policy and receipts apply; we do not see your payment details.
- A purchase is tied to the store account that made it. Restore purchases in the game's Settings or store sheet brings it back on another device signed in to the same store account. Purchases do not transfer between Apple and Google.
- If we retire a game we will give at least 90 days' notice in the game and on this website, and everything you unlocked keeps working until then.
- The games show no ads. If that ever changes for a game, we will say so in that game and in the privacy policy before it happens, and a full game purchase will always include playing without ads.
5. Fair play, leaderboards and moderation
- Leaderboards rank scores that our server has checked by replaying your moves with the same rules as the game. Scores that fail those checks are not ranked. We may remove ranked scores, reset a leaderboard entry, or block an account from leaderboards when we believe a score was not achieved by playing the game as intended.
- Do not use modified game clients, automation, memory or network tampering, or any other way to gain an unfair advantage or to disrupt the service.
- Display names appear to other players. Keep them free of insults, impersonation, personal data, advertising and anything unlawful. Names are filtered automatically and reviewed by our moderators, who may change or remove a name without notice.
- Moderation decisions are made by people. If you think we got one wrong, write to support@planvi.co with your account details and we will look again.
6. Acceptable use
You may not interfere with the games or our servers (including denial of service, probing, scraping or bypassing rate limits), attempt to access other players' accounts or data, misuse support channels, or use the games for anything unlawful. Security research is welcome through the address in security.txt; do not test against other players' data or production availability.
7. Ownership and feedback
The games, their names, artwork, music, sounds, level designs, generated levels and software belong to Tesswick or its licensors and are protected by copyright and other laws. Nothing in these terms gives you ownership of any of it. If you send us suggestions or feedback, we may use them freely without owing you anything; we will never claim you did not send them.
8. Availability, updates and changes to the games
- The games work offline. Leaderboards, the daily challenge, cloud progress and purchases need an internet connection and our servers, which we run with care but without a guaranteed uptime. Planned maintenance and incidents are posted on the status page.
- We update the games regularly and may change or remove features, level sets, balancing and daily challenges. We may require you to install an update before playing online.
- We may stop supporting old versions of iOS or Android, or a game as a whole, with the notice described in section 4.
9. Ending the agreement
You can stop at any time by deleting your account and uninstalling the games. We may suspend or end your access to online features, or terminate your account, if you break these terms, cheat, or put other players or the service at risk. Where reasonable we will tell you why and how to appeal. Sections 7 and 10 to 13 survive termination.
10. No warranty
The games and this website are provided "as is" and "as available". To the extent the law allows, we make no promises that they will be uninterrupted, error-free, or suit your particular purpose, and we exclude all implied warranties. Nothing in these terms limits the rights you have as a consumer under the law of the country where you live, and nothing excludes liability that cannot be excluded by law.
11. Limitation of liability
To the extent the law allows, we are not liable for indirect, incidental, special or consequential loss, lost progress, lost data or lost profits arising from your use of the games, and our total liability for any claim is limited to the greater of the amount you paid us for the game concerned in the 12 months before the claim and 20 euro. This limit does not apply to liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not let us limit.
12. Apple and Google terms
You got the game from Apple's App Store or Google Play, and their terms also apply. For the App Store, Apple's Licensed Application End User License Agreement applies as the minimum terms, and these terms add to it where they give you more. Apple and Google are not parties to this agreement, are not responsible for the games, their maintenance or support, and have no obligation to you in relation to them, except where the store's own refund rules apply. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
13. Governing law and disputes
These terms are governed by the law of [country of the registered legal entity: to be added before the first store release], without affecting the mandatory consumer protection rules of the country where you live. Before going to court, write to us; most problems are solved by support. If you live in the European Union you may also use the European Commission's online dispute resolution platform.
14. Changes to these terms
When these terms change we update the effective date at the top. If a change materially reduces your rights or adds obligations, we will tell you in the games at least 14 days before it takes effect. Continuing to play after that date means you accept the new terms; if you do not, stop playing and delete your account.
15. Contact
Questions about these terms or help with a game: support@planvi.co. Privacy: privacy@planvi.co.